Questions & Answers
Plant Care, Answered
Clear answers on transit, pot sizing, watering, and booking a visit with our plant team.
Delivery & Transit
Safe transit packaging ensures foliage and root balls arrive intact, wrapped to protect leaves and soil during the journey.
Acclimatisation
Clear guidance on acclimatisation during the first two weeks in your home, including light, placement, and gentle watering.
Flexible Visits
Flexible service appointments scheduled around your availability, for repotting, soil refresh, pruning, and balcony setup.
Still have a question about pot sizing or watering? Ask us on WhatsApp and we will help you find the right answer.